







Tackle tough jobs and adventures with the HERALD's 1000W motor, 48V 21Ah battery, and top hauling capacity. The 100mm front Mozo suspension ensures stability and comfort on challenging trails, while high-quality 26" x 4" tires handle diverse terrains with ease.
We have an authorized service center, Best Bike Corp, which offers a wide range of services to meet your needs. If you require any assistance, please feel free to contact us first at ask@senadabikes.com. We recommend scheduling an appointment in advance to ensure timely and efficient service.
Besides, we are also partnered with Velotooler for on-site services. You can check locally for nearby service points where they offer convenient at-home installation and repair services.
Yes, we offer Klarna, Afterpay, and PayPal at checkout. You can choose up to 6 months payment plan with 0% interest!
Every Senada ebike on our website comes with a 2 Years warranty against manufacturing defects in materials or workmanship on its frame, motor, controller, and display.
Every Senada Li-ion battery on a Senada e-bike comes with a 1 Year warranty, the warranty includes service coverage for a defective battery.
For more details, please visit https://senadabikes.com/pages/ebikes-warranty-on-senada-website
Yes! We've partnered with XCOTTON to offer optional protection plans:
Extended Warranty:
This plan covers malfunctions during normal use, accidental damage, and other specified issues outlined in the protection plan. Additionally, it includes one complimentary battery replacement if required due to a malfunction within the warranty period.
Shipping Insurance:
Allows you to initiate a claim if your item is damaged in transit, with options for repair, replacement, or refund based on the extent of the damage.
You can choose to add the shipping protection plan or extended warranty at checkout.
For more details:
→https://senadabikes.com/blogs/latest-news/protect-your-adventure-insurance-plans-with-senada-bikes-and-xcotton
The ideal temperature range for riding HEARLD is between 5-25°C (41-77°F).Here are some tips for protecting your battery:1. Storage Conditions: Keep the battery in a dry place with a temperature between 41°F and 77°F. Avoid charging it in hot conditions or direct sunlight, and keep it away from fire.2. Charging Practices: Avoid overcharging the battery or leaving it on the charger for extended periods. To maximize charge cycles, try to keep the charge level between 80% and 90%, and fully charge it occasionally.3. Recharge Timing: Recharge the battery when it reaches about 30% or when one or two bars remain on the display.4. Maintenance: Even if not in use, do not leave the battery completely uncharged for long durations.
Yes, herald‘s adjustable and removable LED taillight with brake light and turn signal function improving visibility also enhances safety.