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I am very happy with my customer service experience. The problem was solved and I appreciate the time you guys took. Thank you
F
FL Ebiker (Boca Raton, US)
Very pleased with the replacement motor
This hub motor with 175mm dropouts is wound for 1kw and can probably handle more I’m very pleased with the experience of buying one direct. Great low end torque.
S
Sean Vernon (Kansas City, US)
Senada is great
I bought a senada achron about 8 months ago and I love the bike and their customer service is great. The motar went out and they sent me a new one right away. I would recommend this manufacturer to anyone that wants a great bike.
J
Jaysen Mott (Santaquin, US)
Warranty
I had an issue with my bike and Senada Customer service was fast at responding
They sent me the replacement part and I’m back to riding my bike,
Thanks Senada
M
Mark grundhoefer (Foreston, US)
Awesome
Bought 2 bikes for hunting had issues with 1 senadas warranty service was great Addy did a wonderful job for me couldn't be happier have put on over 200 miles on the bikes between hunting and a long bike ride through minn
After a little research, I found this bike had the best battery, the assembly was a breeze, quality shifter components, and the fenders was a bonus as some bikes don’t included them. I purchased and tested one and was so impressed I bought 3 more. Everything just works very, very well! It can cruise roads, grass, and sand just fine. I enjoy riding single track trails and I keep up with the kids on their non powered specialized bikes just fine. I usually pass them on the uphill sections. Black diamond trails are not a problem. I wouldn’t recommend jumping logs or riding high speeds on the rough trails (remember it’s an 68lb bike) but if you keep a comfortable pace, it will not disappoint. I recommend about 25lbs of air in the tires for paved roads and 10-15lbs on the single-track rougher trails while riding slower, about 10-15mph. Overall, I am very impressed and enjoying these bikes more each time I try a new trail system!
Had been looking at Senada for a while But when they offered the Hydralic upgrade Plus the Father's day specials I went for it , Have ridden the bike a few times I'm impressed with the power up hills. I'm 6'2 270 and it pushes me just fine.
The assembly was easy. I see what people are saying about mounting tke rack and getting both the rack and the fender to line. Just man handle it It will go together. The hydraulic upgrade was very easy to install. They use mineral oil not a Dot 5 synthetic. Which is fine The brakes work great .But the upgrade comes with no paper work. It says use mineral to refill But there no guide on bleeding or adding fluid, And no mention of how to get replacement pads. You can a see difference between the hydraulic system and the cable system pads. I would like to be able to get a couple sets of pads and instruction on install. Do u just push the pistons in then install pads. More documentation is needed. I could figure it out, but I shouldn't have to. Mike