Outstanding service great quality and fast convenient service
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Mark Kahler (Wentworth, US)
Replacement parts
This is how Senada handles sending replacement parts and it worked well for me
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David Pace (Peoria, US)
Awesome Customer Service
I bought a bike at auction and I sent an email over and they responded quick with what they needed from me to get the correct parts to get it back together. They went above and beyond I was was riding within 2 weeks!
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George M Fisher (Westminster, US)
Senada Customer Service
I was dubious about making a major purchase online, having always using brick and mortar stores in the past, but each time I have needed spare parts or advice Customer Service has exceeded my expectations
After a little research, I found this bike had the best battery, the assembly was a breeze, quality shifter components, and the fenders was a bonus as some bikes don’t included them. I purchased and tested one and was so impressed I bought 3 more. Everything just works very, very well! It can cruise roads, grass, and sand just fine. I enjoy riding single track trails and I keep up with the kids on their non powered specialized bikes just fine. I usually pass them on the uphill sections. Black diamond trails are not a problem. I wouldn’t recommend jumping logs or riding high speeds on the rough trails (remember it’s an 68lb bike) but if you keep a comfortable pace, it will not disappoint. I recommend about 25lbs of air in the tires for paved roads and 10-15lbs on the single-track rougher trails while riding slower, about 10-15mph. Overall, I am very impressed and enjoying these bikes more each time I try a new trail system!
Had been looking at Senada for a while But when they offered the Hydralic upgrade Plus the Father's day specials I went for it , Have ridden the bike a few times I'm impressed with the power up hills. I'm 6'2 270 and it pushes me just fine.
The assembly was easy. I see what people are saying about mounting tke rack and getting both the rack and the fender to line. Just man handle it It will go together. The hydraulic upgrade was very easy to install. They use mineral oil not a Dot 5 synthetic. Which is fine The brakes work great .But the upgrade comes with no paper work. It says use mineral to refill But there no guide on bleeding or adding fluid, And no mention of how to get replacement pads. You can a see difference between the hydraulic system and the cable system pads. I would like to be able to get a couple sets of pads and instruction on install. Do u just push the pistons in then install pads. More documentation is needed. I could figure it out, but I shouldn't have to. Mike