I am very pleased with the Senada Viper Ebike. The torque sensor is a plus and enables me to get as much exercise as I choose and when I’m tired I can throttle to help carry me up big hills. Great performance!
I have been very happy with Senada as a Company. You were helpful and stood behind your hardware when i had an issue... BUT, the new motor you sent me as a replacement has the same issues, but at a lesser degree. You were so helpful that i am hesitating to bring the problem back to you since the problem isnt as bad now. IF it gets worse I will be in contact again. That said, Thank you for being a company that stands behind there product. I highly recommend you to anyone who ask. ( and there are alot of those) lol
I received a new motor for my Archon in a very timely manner. I was given a couple of videos of installing instructions which made the job much easier. All in all I think you did a great job.
I am very happy with my customer service experience. The problem was solved and I appreciate the time you guys took. Thank you